The Man Who Drove 1,700 Miles to Make 52 Phone Calls—and Save a Historic Red Phone Box

Theme:
Font Size:
24px

Most people would probably walk past an old red telephone box without giving it much thought.

William Arnold drove roughly 1,700 miles to make sure one particular phone box would keep working.

In August 2026, the artist and photographer travelled from Cornwall in southwest England all the way to the Isle of Lewis in Scotland's Outer Hebrides. His destination was not a famous monument, a gallery or a spectacular tourist attraction.

It was a red telephone kiosk.

More specifically, it was an exceptionally unusual double-door K6 telephone box in the remote settlement of Einacleit, also written as Enaclete.

Arnold had discovered that the telephone was still connected, but he was concerned that insufficient use could eventually put its service at risk.

So he devised a plan that sounded almost absurdly simple.

He would travel to the island, put coins into the telephone and make 52 calls.

And that is exactly what he did.

According to the BBC, Arnold completed a 1,700-mile round trip — approximately 2,735 kilometres — to reach the kiosk. Once there, armed with around £36 in coins, he made 52 calls to 52 different people.

It took him just under two hours.

Behind the eccentric journey, however, was a serious point about Britain's disappearing public telephone network, rural communications and what can be lost when seemingly obsolete pieces of infrastructure quietly disappear.

Why 52 Calls?

The number was not chosen at random.

Britain's communications regulator, Ofcom, has rules designed to protect public call boxes that may still serve an important purpose.

Ofcom explains that public call boxes can provide a safety net for people who do not have access to a landline or a working mobile phone. They can be particularly important in places where mobile coverage is poor, because a public telephone may sometimes provide a way to contact emergency services when other methods are unavailable.

In June 2022, Ofcom updated its rules governing the removal of public call boxes.

Under those rules, BT and KCOM cannot remove the last remaining public call box in an area — defined in this context as one more than 400 metres' walking distance from the next public call box — if it satisfies at least one of several criteria.

Those criteria include being in an area that does not have coverage from all four mobile network providers, being in a location with a high frequency of accidents or suicides, having made at least 52 calls during the previous 12 months, or having other evidence demonstrating that the phone is reasonably needed.

That last category could include a telephone likely to be relied upon during local emergencies such as flooding or one that is used for calling helplines.

In other words, 52 calls represent roughly one call per week over a year.

For Arnold, that figure became the target.

If the remote Lewis telephone could register that level of use, its usage would meet one of Ofcom's stated protection criteria in the circumstances covered by the rules.

And rather than simply discussing the disappearance of public telephones, Arnold decided to physically travel to one and generate the calls himself.

A 1,700-Mile Mission

The distance involved makes the story remarkable.

Arnold was based in Cornwall, while his chosen telephone box stood hundreds of miles north on the Isle of Lewis, part of the Outer Hebrides off Scotland's northwest coast.

His round trip amounted to about 1,700 miles.

Arnold described the project to the BBC as deliberately somewhat ridiculous and comedic, while emphasizing that there was a more serious idea behind it: how people communicate and the continuing role of telephone boxes as potential lifelines in rural communities.

That combination of humour and social commentary was intentional.

Arnold is an artist and photographer, and the journey formed part of a project he called Saving Public Telephony.

Before making the trip, he launched a crowdfunding campaign explaining his plan.

The campaign described the project as part artistic intervention, part campaign against what Arnold viewed as the erosion of public infrastructure.

The objective was very specific: make the enormous journey from Cornwall to the Outer Hebrides and place 52 calls from a functioning BT kiosk.

His crowdfunding campaign ultimately attracted dozens of supporters and exceeded its initial funding target.

But finding an appropriate telephone box was not as straightforward as it might seem.

Finding a Phone That Still Worked

Britain still has red telephone kiosks scattered across cities, villages and rural landscapes.

Seeing a kiosk, however, does not necessarily mean there is a working telephone inside it.

Many former phone boxes have been disconnected and repurposed.

Others remain as pieces of street furniture or local heritage.

Arnold therefore had to determine which kiosks in the Outer Hebrides actually retained working telephone lines.

According to his crowdfunding account, he investigated kiosks believed to remain in service and cross-referenced information to identify connected lines.

The BBC reported that local knowledge was also important. Arnold said it could be difficult to establish which phone boxes remained operational, and a local Facebook page helped him confirm whether the Lewis kiosk was connected and accessible.

Eventually he settled on the box at Einacleit.

And it was not just any red telephone box.

👉 Please click the Continue Reading button below to keep reading.

News in the same category